Combined with our front office team, our experienced property managers apply meticulous attention to detail to ensure we get to know each property thoroughly. We adopt a hands-on, practical approach, which means we can quickly resolve routine issues ourselves and avoid unnecessary engineer callouts.
As well as the day-to-day management of your property, our team is on hand at any time to help you with refurbishment and design, and to maximise your rental return.
Contractors You Can Trust
Our own team of trusted and qualified contractors can deal with every property issue, from carpet cleaning to fixing complex AV systems. We constantly review these contractors to ensure that they are competitively priced and provide you with an outstanding quality of service.
Security
We understand that the security of your property is fundamental, so we go to great lengths to ensure that our contractors are trustworthy and professional. We will hold a set of your keys in our locked safe, which only your property managers have access to.
Legal Guidance
Our experienced property managers have up-to-date and relevant legal knowledge. We are aware of all current landlord and tenant legislation, so can give you sound direction on any legal necessities.
Privacy
We understand the importance of your tenants’ privacy, so we will always give you at least 24 hours notice before we, or one of our contractors, intends to visit the property (except in the case of an emergency).
The Personal Touch
We don’t believe that a call centre-based approach to property management is satisfactory for our clients or our tenants. We are committed to providing you with outstanding quality of service that maintains a personal touch.
Real 24-Hour Callout
We offer a genuine 24-hour emergency service where you can speak to one of our dedicated property managers.
Bespoke Service
We believe in quality not quantity and therefore limit the portfolio size for each property manager. This is central to offering you a bespoke and personal service, and for us to build lasting relationships with our clients.
Overseas Property Management
We also specialise in looking after properties for clients who live abroad. Our dedicated team are able to take care of all queries, hold a management float and instruct works on your behalf. This gives you the peace of mind that everything is being dealt with, even if you are out of contact for long periods of time.
If you would like to speak to us about your requirements, please contact our Client Services department on:
If you are an existing tenant of Harpers of Chiswick and require assistance, please either contact your personal consultant or contact the Property Management team on:
